Frequently Asked Questions
Do you sell gift cards?
Yes! For now, our gift card webshop is not yet up-and-running so contact us for more details.
Can two people fit in a tub?
Yes absolutely! All our tubs will comfortably fit two people at the same time. The choice between one or two tubs for two people is up to you and how close you want to get to your company.
Do you take any COVID precautions?
Yes! The absolute safety of our guest and staff is of the utmost important to us.
- As a private spa, you will only mingle with the people in your own group.
- It goes without saying that our cleaning standing are above par to begin with:
- All surfaces in the spa rooms that can be touched by our guests are thoroughly cleaned and disinfected between sessions.
- The tubs are meticulously cleaned and disinfected after each use between sessions and are filled with fresh water before being used by the next guest(s).
- All glasses and kitchenware is washed in a dishwasher at +60°C.
- Our staff wears protective face masks at all times and hand disinfection routines are rigorously enforced before and after every customer contact.
- We limit the number of people who are present at the same time in our reception area.
When should we arrive?
We invite our guests to arrive 15 min before their scheduled spa time. It allows you to enjoy a complementary refreshment while being explained the full experience. At this time, you can ask questions, choose and craft your own hop scrub and order extra beer flights would you want to.
If you arrive late, we will do our best to provide you with the best experience within the time that is left. Unfortunately, the end time of your time slot will remain the same.
I would like to cancel my reservation, can I get my money back?
You can get a full refund if you cancel at least 48 hours before the scheduled start of your beer spa experience. After this time refunds are no longer possible. If you would like to reschedule, please contact us!
Do I need to wear a bathing suit?
That is entirely up to you! As you room is completely private you can wear a bathing suit or not. If you do want to wear a bathing suit, please bring a darker coloured one as the active ingredients in our baths might stain lighter suits. In any case we recommend you to rinse out the bathing suit directly after your bathing session to avoid any stains.
What do I need to bring?
Apart from your good mood, nothing really. We provide you with all the fresh towels you may need, as well as a sheet for the straw bed or the sofa. If you book our Monk spa room, we will include extra towels for use in the sauna. If you would like a bathrobe or slippers, we can provide them to you for EUR 5 per person or you can bring your own.
How much time does the experience take?
We expect guests to arrive 15 minutes before the start of their session. If you arrive on time, the total time spent in your private beer spa room will be one hour, this includes time to change. If you want more time to enjoy the beer spa, please book a 2- or 3 hour session. Every additional hour comes with a 25% discount!
Am I really soaking in beer?
Yes and no at the same time. We start with clean water and add brewer's yeast, hops and barley, all the ingredients found in actual beer. This way we get all the good ingredients for your body (vitamins B, essential oils, antioxidants and other beneficial, natural substances) but none of the bad (CO2, alcohol). We work with Brussels Beer Project for our yeast and only use real hop cones (no industrial pellets) purchased directly from the Lagche family, a Belgian hop farmer.
We reserve the actual beer for drinking when you are enjoying the beer bath!
Have we told you you can select your own personal hop scrub for your bath?
How private is our beer spa experience?
We guarantee full privacy at all times. With the exception when you call in staff to order extra or get questions answered, you will have the complete spa room to yourself during the time slot you reserved.
Are the tubs cleaned after each session?
Absolutely! Cleanliness is next to godliness, right? A bath is drained and thoroughly cleaned after being used during a previous session. Only then will we fill your tub with fresh water in preparation of your visit. We will show you the tub before adding your selected ingredients to the water.
What is included in the beer spa experience?
Our basic beer spa experience includes:
- The private use of the spa room of your choice for 60 minutes.
- A beer bath in a handcrafted oak tub filled with fresh water and the beer ingredients of your choice
- All towels
- All sheets for the straw sofa or bed
- Original hand-crafted, beer-based cosmetics for the shower
- Refreshing Estaminet beer at your hearts content
- As much still water as you like
- The use of a wonderful 70 C hops-aroma sauna exclusive for our Monk spa room
What beer do you serve?
You can draft your own Estaminet pilsener from the bath. Estaminet is brewed by Palm Breweries. It owes its premium quality to the selection of the best natural ingredients: soft water, 100% high-quality summer barley, a distinctive yeast and very precious Saaz hops. High density, slow and traditional bottom fermentation to provide a fruity character and maturation for 6 full weeks make Estminet a true Belgian premium pils.
Optionally we honour our Belgian beer culture with a personal selection of great beers covering a whole array of beer styles and (mostly small) brewers. We are especially proud of our beer flights with food pairing!
What is a beer flight?
For beer lovers, connoisseurs or curious adventurers we offer a flight of select beers according to a certain theme that can be enjoyed during your beer spa experience. The beer flights are available with a delicious food pairing. Beer flights are not included in the base price. Prices depend on your choice of beers and start at EUR 9 per person (min. 2 pers.). Please ask your host for more details during our introduction.
Can I add a beer flight to my online order?
Unfortunately not. We are very proud of our beer flights and we are firm believers in tailoring them to your taste. To keep things fresh and frothy we change our offering from time to time. So, to avoid any and all disappointments we let you discover and select them on the spot. It is not possible to book a beer flight in advance.
The beer flight sounds great. Can I order a flight without spa session?
Unfortunately not. We can only offer beer flights and drinks when you book a private beer spa session. You can always purchase a beer flight gift set to enjoy at home.
I don't like beer, do you have an alternative?
If you prefer drinking something else than beer, we offer a selection of other beverages like cava, champagne or soft drinks. These are not included in the beer spa experience’s basic price.
If you prefer not to bathe in our beer tub, we will be happy to provide you with a hops-only version if you like, so you will still benefit from all the good antioxidants. Or we can even offer a bath with just water all together. Please let us know during the introduction.
Do you have gluten free beer?
Yes, we do! Unfortunately, not on tap. Ask us about our beer choices during the introduction right after you arrive.
Do you offer massages?
No, we do not offer massages.
Does the staff speak English?
Yes, all hosts speak English.
Can I book the beer spa for a stag party?
You can. However, please note that the capacity of our largest spa room is limited to 6 people. We would also like to point out that most of our guests come to enjoy a relaxing moment. We ask all our guests to be respectful of each other and our neighbours. We reserve the right to refuse service to clearly intoxicated guests without the right to a refund.
Are children allowed?
Yes, children are allowed and welcome. However, please do note that according to Belgian law children below the age of 16 are not allowed to consume beer. The person who makes the reservation has to be at least 18 years old and is responsible for all minors. We ask all our guests to be respectful of each other and our neighbours.
What is the temperature of the bath?
We aim for a temperature of 39° in our baths.
Can I make photos or video?
Yes! We invite you to make pictures and video of your experience. If you want, you can ask a staff member to take your picture when you are in the tub.
If you enjoyed the experience, you can share your picture on our social media channels.
Can we bring our own food and drinks?
Unfortunately this is not allowed. Included in the prices of the experience is as much Estaminet beer as you like as well as still water and a small bite to eat.
We encourage you to discover our rich Belgian beer culture by trying one of beer flights consisting of 3 or 4 tasters which come with a special food pairing. Beer flights start from EUR 9 per person.